Legal notice

Distributor：excellence Co., Ltd.

Representative Director：Masahiro Yorifuji

Address：836 Wada-cho, Nishiwaki-shi, Hyogo 677-0052, Japan

Phone：0795-22-5065

Email address：info2@excellence-web.co.jp

Selling prices：Please refer to the product pages.

Charges other than the product prices：Shipping and sales tax (Japan only) are included in the list prices.
Customers are responsible for any customs duties, if any.

Payment method and timing of payment：Credit card payment: Payment is confirmed when you order.

Timing of shipment：In the case of ready-made products, we will ship within 3 business days after payment is confirmed.
For made-to-order products and custom-ordered products, it will take approximately 2 or 3 weeks to ship. Please note that this may vary depending on the production situation.
*If you pay before shipping, the expected delivery date may change depending on the timing of your payment.We appreciate your understanding in advance.

Product delivery method：Delivery by a carrier after we arrange it.

Returns, defects, and cancellations：Please note that we will not accept returns or exchanges due to your personal reasons. We make every effort to ensure that your order is delivered to you, but if you receive a defective product or a product that is not what you ordered, we apologize for the inconvenience and ask that you contact us at example@example.com within seven days of receiving the product.
*We may not accept returns or exchanges after 7 days. We appreciate your understanding in advance. If you receive a defective product or a product that is not what you ordered, we will pay for the return shipping.

Return deadline：Within seven days of receiving the product.